Privacy Policy

Last Updated: 26 February 2026

1. Introduction

Solvandoz ("we," "us," or "our") operates the website solvandoz.com. This Privacy Policy describes how we collect, use, store, and protect personal information provided by visitors and users of our website, in accordance with Argentine Law 25.326 on Personal Data Protection (Ley de Protección de Datos Personales) and applicable regulations.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the site.

2. Data Controller

The data controller responsible for your personal data is:

• Name: Solvandoz
• Address: Av. Directorio 2290, C1406 Ciudad Autónoma de Buenos Aires, Argentina
• Email: info@solvandoz.com
• Phone: +54 11 3461-2743

3. Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, telephone number, and company name provided through our contact form.
• Communication records: the content of messages you send us through the website.
• Technical data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site (collected through cookies and similar technologies, subject to your consent).

We do not collect sensitive personal data as defined under Argentine Law 25.326 (such as health data, political opinions, religious beliefs, or biometric data).

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services.
• To schedule and conduct initial diagnosis sessions or service engagements.
• To improve the functionality and content of our website.
• To comply with legal obligations.
• To send relevant communications about our services, where you have provided consent.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: where you have provided explicit consent, such as when submitting a contact form or accepting non-essential cookies.
• Legitimate interest: to respond to business inquiries and maintain communication with prospective clients.
• Legal obligation: where processing is required to comply with applicable Argentine law.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for a period of up to three (3) years. Technical and analytics data is retained for up to twelve (12) months. You may request deletion of your data at any time (see Section 8).

7. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share data with:

• Service providers who assist with website hosting, email delivery, or analytics, under contractual data processing agreements.
• Regulatory authorities or law enforcement, where required by Argentine law.

Any third-party service providers are required to maintain the confidentiality and security of your data and may only use it for the specified purpose.

8. Your Rights Under Argentine Law

Under Argentine Law 25.326, you have the following rights regarding your personal data:

• Right of access: to request confirmation of whether we process your data and obtain a copy.
• Right of rectification: to request correction of inaccurate or incomplete data.
• Right of deletion: to request deletion of your personal data, subject to legal retention requirements.
• Right to object: to object to processing based on legitimate interest.
• Right to withdraw consent: to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@solvandoz.com. We will respond within the timeframes established by Argentine law.

You also have the right to lodge a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority, at www.argentina.gob.ar/aaip.

9. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. International Transfers

Where personal data is transferred to service providers located outside Argentina, we ensure that such transfers comply with Argentine data protection law and that appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@solvandoz.com
• Phone: +54 11 3461-2743
• Address: Av. Directorio 2290, C1406 Ciudad Autónoma de Buenos Aires, Argentina