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Terms of Service

Last Updated: 26 February 2026

1. Acceptance of Terms

By accessing and using the website solvandoz.com (the "Site"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site. These terms apply to all visitors, users, and anyone who accesses or uses the Site.

2. Description of Services

Solvandoz provides operational knowledge documentation services for small and medium-sized businesses (PyMEs) in Argentina. Our services include:

  • Structured knowledge extraction interviews with operational staff.
  • Written procedure manual production.
  • Filmed procedure guide production.
  • Combined written and video documentation.
  • Initial diagnosis and process mapping sessions.

Solvandoz does not provide human resources consulting, employee performance evaluation, organizational restructuring advice, or any form of management consulting. Our scope is limited to operational process documentation.

3. Website Use

This Site is provided for informational purposes. You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Site. Prohibited conduct includes:

  • Transmitting any unlawful, threatening, abusive, or defamatory content.
  • Attempting to gain unauthorized access to any part of the Site or its related systems.
  • Using automated tools to scrape or extract data from the Site without our consent.
  • Misrepresenting your identity or affiliation when contacting us through the Site.

4. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Solvandoz or its content suppliers and is protected by applicable Argentine and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

Documentation produced as part of a service engagement is governed by the terms of the specific service agreement between Solvandoz and the client.

5. Contact Form and Inquiries

Submitting an inquiry through our contact form does not create a contractual relationship or service agreement. Any service engagement requires a separate written agreement. We will respond to inquiries in good faith but are not obligated to respond to every message received.

6. Disclaimer of Warranties

The Site and its content are provided "as is" without warranties of any kind, either express or implied. Solvandoz does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. The information on the Site is provided for general informational purposes and does not constitute professional advice of any kind.

7. Limitation of Liability

To the fullest extent permitted by Argentine law, Solvandoz shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or its content. Our total liability for any claim arising from your use of the Site shall not exceed the amount you paid us in the twelve months preceding the claim, if any.

8. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. Solvandoz does not endorse, control, or assume responsibility for the content or practices of any linked third-party sites. Accessing third-party sites is at your own risk.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

10. Modifications

Solvandoz reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

11. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Argentina. Any disputes arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts of the City of Buenos Aires, Argentina.

12. Contact

For questions about these Terms of Service, please contact us at:

  • Email: info@solvandoz.com
  • Phone: +54 11 3461-2743
  • Address: Av. Directorio 2290, C1406 Ciudad Autónoma de Buenos Aires, Argentina
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